FAQ

 

 

WET WEATHER POLICY

 

Sunny QLD as beautiful as she is... can be less than sunny during the wet season!

 

If it has been raining heavily for the 24hrs prior to the booked time I will contact you to discuss how we should proceed. I do understand that sometimes deadlines just need to be met.

 

If the weather is overcast but not raining heavily, the shoot will go ahead as per the booking and I will replace the grey skies with blue in postproduction.

 

Please note : If a cyclone has been predicted I will most likely be cleaning out my gutters then bunkering down with lantern, a box of chocolate and unfortunately be unavailable... 

 



CANCELLATION POLICY

 


I try to accommodate reschedules as best as I can & I do realise that some things are just out of our control. Keeping this in mind I do require a minimum of 24hrs prior notice for reschedules & cancellations that are not related to poor weather so that I may offer that time-slot to another client.

 

If less than 24hrs notice is given a 50% of the booked package fee will be invoiced.

 

If I am not notified at all or (a) I am already traveling to the booking or (b) Arrive at the shoot to find it has been cancelled, the full fee of the booked package will be invoiced.   

 


 

COPYRIGHT & LICENSING TERMS POLICY

 

Natasha Reale photography retains full copyright and reserve all rights.

 

The *client* may use the photos in all media necessary to market the property for sale, until they either (a) sell the property or (b) no longer have the listing.

 

The license is non-exclusive and non-transferrable to third parties without my permission.

Photos may not be sold, leased or otherwise transferred to any other person (including the property owners or other agents), unless expressly agreed to in writing by Natasha Reale photography.

 

Location shots taken or provided in relation to a property may only be used in relation to that property and not in relation to any other property without a license to do so. Use of photos outside of these guidelines will constitute a breach of my copyright.

 

*Client* meaning the person/agency responsible for booking and paying for the shoot. Generally the real estate agent is the client - not the home owner. 

 

 

 

PAYMENT POLICY

 

Payment is due 7 days from rececipt of invoice.

A late fee of 5% calculated per week will be added to late invoices.

Payment via direct deposit or cash is available, sorry I do not accept credit cards.

I am not currently GST registered, GST will not be added to the invoice.